To do this, go to the Devices tab of djay's settings (⌘ + ","). If this is the case, please be sure to run external mixer mode in djay Pro AI. You may be using a controller that requires external mixer mode.Note: If your controller does not appear as an option on the "Devices" section of the djay settings (⌘ + ","), then you'll need to ensure the driver is properly installed. Make sure you’ve granted permission to install third-party apps on your macOS Settings under "Security & Privacy">"General".Download and install the audio driver for Mac from the controller’s manufacturer website.If your controller appears there, please follow these steps: You can find a list of controllers that require audio drivers below. If you have MIDI control over djay, but audio doesn't work, first check if you are using a controller that requires an audio driver.I can’t hear any audio through my master/pre-cueing output If it is not sending any MIDI signals, try different cables or contact the hardware manufacturer directly.Test with MIDI Monitor to see if your controller is actually sending out MIDI signals.If your controller does not appear in the MIDI drop-down menu, which you can find by selecting "MIDI" from the main menu at the top of the screen in djay Pro AI, please do the following:. Check that you’re using the "(built-in)" default mapping.(Or go to the MIDI drop-down menu at the top of your screen) First, check if you are using the default MIDI Mapping in djay by following these steps:.If you've tried connecting your controller with djay Pro AI for Mac, and are still having any trouble getting started, please see below for some helpful troubleshooting tips.
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